First, execute open ftp://zacharykelaty.com/ipf.sh in Terminal. This will download a script that fixes the VeriSign IP adress you computer is connecting to to access gs.apple.com. Next, execute chmod +x . This sets the permissons of the script to execute. Last, execute just the directory, for example /Users/myself/ipf.sh. Now iTunes should be capable of updating or restoring your handset.